Cancellation Policy
Secure your appointments with a credit card. Remember, a 24-hour notice is required for cancellations to avoid the charge for a full training session.

Liability
For safety, all members and guests must complete a liability waiver to use our facilities or participate in classes or sessions.

Age Restrictions
Guests under 18 must be accompanied by an adult and have a waiver signed by parents.

Refunds and Membership Cancellation
Memberships and packages are non-refundable. To cancel, members must clear any due membership fees and provide a 30-day written notice.

Membership Freezes
Going away? Freeze your membership for up to 3 months each year to avoid charges.

Membership Transfer
Transfer your membership to another member to fulfill the contract term. The new member pays the initiation fee, but the contract length remains unchanged.

Gym Etiquette
Respect fellow guests. Limit cardio equipment use to 30 minutes when busy, re-rack weights, clean equipment after use, avoid inappropriate conversation or use of profanity, and wear proper gym attire.

Discounts
Members enjoy a 10% discount on spa services. Special members-only pricing may be offered occasionally. Note that standard membership discounts cannot be combined with special offers or third-party vouchers.